A group of competitors in a circle aiming for the same goalEnduring social media master plans move beyond telecasting your own news and views and B2B marketers need to be heartless about how, where and when they utilize social media. Unless you have phenomenal consumer budgets or mass market audiences, the stress on return on investment are sure to be predominant. Nothing will optimize the success of your business more than effectively targeting your online and offline communication platforms. Whether you’re working for a B2B or B2C business, your products and services present an answer to particular audience needs. It does not matter how much traffic your website attracts or how many social followers you have, unless you’re reaching those whose needs can be addressed by your solutions, it is empty data. Large figures that are not aimed might lift your company’s ego, but ultimately they will not convert into sales. While effectively targeting a high-converting audience isn’t rocket science, there’s a method to it that can be tested and replicated. Below are three tips to building a digital strategy driven by target marketing. Know your audience When building audiences you need to first understand them. But it’s often something that’s left as an afterthought, which is precisely why you need to consider your audience right from the off when looking at your digital, starting with user experience (UX) and personas (a ‘person’ that represents a group of customers) to map out how your website should look like and what is should do. You can do this through customer panels, interrogating what your audience wants and mapping out their experience, then assessing how you’re going to meet their needs, while aligning to the business objectives. Move beyond data Once your audience has been defined, it’s time to get intimate. Here, research and discovery become your best friends. Depending on your audience, both quantitative and qualitative research should be considered. Qualitative research includes conducting surveys and leveraging market research platforms. Qualitative research includes focus groups, stakeholder interviews and workshops. The objective of going deeper than data is to understand your audience through psychographic analysis. Get disciplined Quick wins definitely work, and should be encouraged. But in order to address the longer-term ‘buy-in’ challenge, you need a digital steering committee. This way you can educate across senior management level to make sure everyone understands that digital is embedded throughout the business, rather than a standalone thing. You also need to collaborate with other departments whilst maintaining a level of governance – educate rather than rule with iron fist. This will help develop trust in the expertise that exists in all organizations, irrespective of their size. This way people become empowered to build their own communities… and audiences. Most businesses want to start driving website traffic as quickly as possible. And who can blame them? In the age of big data, companies are expected to quantify results at breakneck speed. Devoting time upfront to audience segmentation, discovery and strategy will position your business for success in the long term, and make your results more meaningful. Website Jungle is a New Jersey based digital marketing, web development and mobile app development company.